The Georgian Competition and Consumer Protection Agency has fined the two traders for the violation of rules and regulations related to consumer protection. They are further directed to be obliged by the rules related to consumer rights protection.
The decision has been taken after the monitoring process conducted by the commission. After the investigation, it was determined that the decision taken by the agency was not implemented by these two traders in violations.
The commission has imposed a fine of 600 GEL on these two traders . The Im Group has been fined with 600 GEL, whereas  5603, 12 GEL  fine has been imposed on the Grand Light LLC.
Moreover, the agency carries out the penalty procedure after confirming the violation. The company will fulfill its obligations in the direction of protecting the rights of the user in the future as well.
It is worth mentioning that as per the rules and regulation in  case of confirmation of the violation or the non-fulfillment of the agency’s decision  the trader shall be fined. However the  amount of the fine should not exceed 2% of the trader’s annual turnover of the previous financial year. However, it should not be less than 600 GEL. A repetition of the violation by the merchant within 12 months will result in a doubling of the imposed fine.
Notbay since 2023, 34 traders have been fined with the 38,000 GEL for non-fulfillment of the obligations imposed by the agency. In favor of the user, approximately 500,000 GEL was compensated. According to the data for the month between January to  April 2024, the fact of 18 violations of the rights of the user group was confirmed.
The representative of the commission also said that they are always committed to protecting the rights of the consumers. The traders or the companies that do not follow the rules and regulations will be further be further fined with  huge amounts.
