Tbilisi: UNDP Georgia is adopting a new Public Administration Strategy to develop and strengthen a professional and transparent civil service, accountability, policy planning and efficient public service delivery. The Public Administration Reform Strategy 2023-2026 and Action Plan 2023-2024 were discussed by Georgia’s Public Administration Reform Council and the representatives from civil society, donor organizations and experts during a meeting on 11 January.
 The Public Administration Reform is implemented by the Government of Georgia with support from UNDP and the United Kingdom.
With funds from the UK Government and in close cooperation with national partners, UNDP Georgia assists the Government in carrying out the Public Administration Reform (PAR). The project echoes three policy areas under PAR: Policy Planning and Coordination, Human Resources Management and Civil Service Reform, and Public Service Delivery. Â
The project builds on successes and lessons learned during the previous iteration of UNDP’s “Supporting Public Administration Reform (PAR) in Georgia” project (phase 1) and transforms its focus to creating effective processes that give real-life, operational meaning to the new laws, rules and regulations in each of the target area.
The goal of the project is to enhance the capability of the Government of Georgia to implement its national development agenda that will contribute to its European integration, through a more effective, professionally trained, unified and independent public administration that delivers public services with greater accountability and responsiveness to citizens’ needs.
UNDP’s PUBLIC ADMINISTRATION REFORM IN GEORGIA (PAR) – PHASE 2
Policy Planning and Coordination: UNDP Georgia supports the Government in enhancing whole-of-government policy planning and implementation and in introducing strong mechanisms for holistic monitoring, evaluation and fostering meaningful public participation, through training and consultancy support and methodological guidance.
Human Resources Management and Civil Service Reform: The UNDP assists in the formation of increasingly professional, merit-based, non-partisan and uniformly trained civil service that enjoys protection from arbitrary decisions through increasing knowledge and awareness among civil servants about civil service reform and its implications; operationalization of a unified training system; introduction of staff performance appraisal based on effective international models; development of tools for alternative dispute resolution mechanisms and engagement of civil society organizations to provide evidence and practical solutions for enhancement of policy planning, civil service reform and public service delivery.
Public Service Delivery: By introducing common standards and principles of public service design and delivery, UNDP works with the Government of Georgia to further institutionalize the achievements made in public service provision and ensure that they are sustainable, replicable and cover the ever-widening array of the government agencies that provide services to citizens and organizations. It also strives to contribute to the increased usage of these services online through improved and user-centred e-governance platforms.